Terms of Service


Overview

This website is operated by Arttire. Throughout the site, the terms “we”, “us” and “our” refer to ArttireArttire offers this website, including all information and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. 

You understand that your content (not including credit/debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. All card details  and payments are processed via Shopify and are subject to their Terms and Conditions. 

Orders

When placing an order the following process will be followed: 

-Find the product(s) at the correct size and quantity you want on our website 

-Select 'Add to Bag' 

-Select 'Go to Checkout' once you have all of the items you want 

-Check your order and the product(s) are correct and click 'Checkout' after agreeing to the Terms and Conditions' 

- Enter contact details/billing/shipping address and payment details along with selecting postage option 

-Click 'Order Now' 

-We will then send an order confirmation email to the address provided. 

Please check your order and details to ensure that they are correct. 

 In the case of unforeseen circumstances and we are unable to fulfil your order for any reason, you will receive another email explaining the situation and possible remedies.  

We reserve the right to not accept your order for any of the following reason: 

-The product is not available / in stock 

-Your billing information is not correct or not verifiable 

-Your order has been suspected of fraudulent activity 

-We could not deliver to the address provided by yourself 

-Force Majeure 

-In the event of misspelling, pricing or other errors or mistakes in the website information 

Delivery

Our aim is to dispatch all orders on the same day that they were placed via the website. However due to volumes and time of order this is not always possible. The cut-off time for orders being sent out that day is 16:00 UK local time.  

We offer two postage options: 

-Two working days  

-Standard three to five working days. Charges apply and vary between options, please see the checkout for further prices.  

International orders will be subject to a customs charge which is applied by your country, therefore the 'checkout value' of our order does not represent the full amount you may have to pay. Delivery times will also vary due to customs. You will be responsible for this additional cost. If you refuse to pay this duties to release the order will be returned to us and a suitable fee will be deducted from your refund relating to these fees and handling. 

Our postal orders are handled by Royal Mail and we can't be held responsible for lost or delayed parcels which are beyond our control; including but not limiting to customs, strikes, civil commotion, malicious damage, terrorist attack/threats, weather, disaster/natural disaster, fires, disease, failure of networks.   

Refunds

Any products which you have purchased are subject to a 14 day return policy. This is in relation purchasing the incorrect size or any defaults. No refund will be given if the product has been worn, damaged by yourself or no longer wanted. No pre-paid return will be included within the parcel. 

If you wish to return any products please email contact@arttire.co.uk and we will be in touch as soon as possible. 

Products

Details of any products can be found on the specific product page. 

We have made every effort to display as accurately as possible the colours, images and sizes of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. If you do not follow the recommended guide for care of the products we are not responsible for any damages. 

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited. 

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

Third-Party Links 

Certain content, products and services available via our Service may include materials from third-parties. 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, or other materials, whether online, by email, by post, or general 'comments', you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions. 

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please see our separate Privacy Policy for more information on this. 

Errors, Inaccuraties and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Disclaimer of Liability

In no case shall Arttire be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind including, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the products , or for any other claim related in any way to your use of the service or any product. 

Termination

These terms and conditions are effective unless and until terminated by either you or us. You may terminate the contract/purchase by notifying us promptly. However if the order has already been processed and dispatch please email contact@arttire.co.uk. 

Contact Information

Questions and queries about the Terms and Conditions should be sent to us at contact@arttire.co.uk